Returns & Exchanges

At BareRoots Footwear, we want you to feel connected to the ground you walk on. If your new pair isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely tape it to your original shoebox.

  • 3.
    Drop Off Package

    Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.

  • 4.
    Receive Refund or Exchange

    After our warehouse inspects your returned footwear, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.